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Support, sales, partnerships, legal, privacy — all routed to one mailbox so nothing slips through.

Response within 1 business day. Tag the subject [support] / [sales] / [legal] / [privacy] to help us route faster.

Mon–Fri, 09:00–17:00 WIB.

Jl. Parkit, Blok I, No. 48,
RT 004, RW 001,
Cempaka Permai, Gading Cempaka,
Bengkulu, Bengkulu 38221

PT Forjio Teknologi Indonesia

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API reference, CLI guide, and integration tutorials.

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What to send for a faster reply

Customer support — your account email, workspace or store name, and a screenshot or error code if you have one.
Billing / refund — invoice number or charge date, plus the reason. See our Refund Policy.
Privacy / data subject requests — the action you want (access, correction, deletion, portability) and the email tied to your account. We respond within 30 days under UU PDP.
Legal notices / takedowns — please use a subject line starting with [legal].

Need custom transaction limits, dedicated support, or a custom integration? The Business plan starts at IDR 499K/month with 1% per transaction.

Email us at support@forjio.com with your use case and expected transaction volume. We'll get back to you within 24 hours.